Sercotel Club Cayo Guillermo - All Inclusive

Lustiges Ressort mit freundlicher Besatzung. Auch wenn einiges wackelt und ausgeleiert ist - die Stimmung unter den Gästen und den Angestellten war ausgezeichnet.

Excelente como lugar y con pésima estructura hotelera sin que exista responsabilidad de los trabajadores

I really enjoyed my time in this hotel. The staff and the animation team, especially our new friend Leo Frank, are very nice and are doing all they can to make our stay the most enjoyable. The games near the pool were very entertaining. The beach is the best of the hotels in the area. My husband does kite surfing and they were very nice with us as they put us in a room near the kite area and the beach.

Not much to complain about staff are friendly , you’re definitely not coming for the food . The one thing that I do have an issue with is that , during breakfast lunch dinners , you have all the employees/ grounds workers and staff (in the hundreds) that totally just pack the buffet area and you’ll be waiting in long ass lines for excessive amounts of time . I get that part of their incentive as workers is they eat for free , but as a paying customer sorry but we should be able to eat first and not have to wait 30-40 min if you want something off the grill. They should have their own hours , maybe open an hour earlier for employees because it’s madness ..

I love the hotel. It's quiet and laid back. The staff is amazing. I love the beach and the pool. If you come with high expectations, this is not the place for you. Entertainer Leo was amazing he makes your experience great. This resort is family friendly.

Entertainment is very good , Leo and all the team. Food was perfect for me and the playa is wonderful. Cafe espagnol are pretty good. A beautiful week again (4 time) I will go come definitely. Beautiful weather all week room needs love but there are clean.

Amazing resort, wonderful people and good food. The beach is perfect, probably the best location in Cuba. I can't wait to come back! Much love to the great animation tram and the cooks. They made the stay extra special.

I enjoyed my stay with my wife and step daughter. Mildred and Joel were quick to keep us entertained and my wife took to nuiler due to his charm and charisma. We cannot wait to return

Everytime I come it's like seeing family. Joel, nildrey and nuiler make my time there unforgettable. I can't wait to come again. I miss you guys so much already xoxo