It was a very unpleasant experience for us with the hotel. We booked a double room with window, but we’re given a room with a fake window directly facing another building (just about 30cm away which you can touch with your hand), we requested for a room change or a later check out as a compensation but both were refused by a rude receptionist. Finally we had to reach out to trip.com customer help, and after a long over night negotiation we got partially refunded the next day. But this resulted a very poor rest for us and probably the worst experience in Taiwan with the worst attitude of this welcoming country.
Do not take rooms ending with 11 in this hotel, it’s much smaller than the other rooms and a fake window without natural light.
Avoid this hotel if you can.
Terjemah