Like: Design and architecture overall, clean room, good smell, location is amazing really good restaurants that you can go walking.
Dislike: Tv was old and the remote as well so very hard to watch tv and change channels.
Service and friendliness of the staff is not great unless maybe you are dressed really good then they are nice.
Breakfast overall was really poor. The prices are extremely high for example the huevos rancheros was like around 500s pesos. We ended up ordering pancakes. They brought to us 3 pancakes literally with one side choice. No presentation or guarnish very plain. For these prices i was expecting something at least with good presentation and above average taste.
Amenities: One of the reason we picked this hotel was the inside pool, it does have an inside pool but no heat. I think this should ve disclosed. The water was so cold it was impossible to get in and swim.
Other thing, there is only 2 complaiment bottle of waters per day (500ml). I called to ask for more water and they transfer me room service I ended up paying 2 more bottles for like 250 pesos, tip included not even gave me the option. They didnt disclose that and I ended up paying double tip.
Overall, not impressed for a high level hotel. I will try something else next time.
Terjemah