Econo Lodge Black Hills

The location is truly the saving grace of this place. We drove 8 hours, got in to check in and the front desk woman was frazzled to the nines and was telling everyone the hotel was overbooked and telling people to reach out to wherever they booked to get refunds. I finally got my turn at the counter and promptly pushed for my room because I had made my reservation weeks prior. She then proceeded to shhh me multiple times. I would have lost it at that point had she not then found us a room to be in. This turned out to be lackluster because after entering our room, the a/c wasn't working. Mind you, it was an excess of 90 degrees this particular weekend and we paid to be there for 3 nights. Luckily, the next morning someone new was at the desk and she found us another room with working a/c. Overall, the hotel seemed pretty run down. Lights flickering, stains everywhere, random broken doors and appliances sitting in hallways and stairways. One of the exterior doors wasn't working with the room keys. We plan to visit rapid city again someday but we will never stay at this hotel again.

Nice hotel, clean in and out. Friendli staff

Kinda small but the location was ok to live with. Hotel has a pool.

The property is aging needs more maintenance if this was done could definitely have some excellent ratings

I bothered the ladies at the desk so much I felt bad. But they helped me with everything I needed they were amazing!

The staff was very nice. & when i went to my room. It was trashed.it was never cleaned. The guy that was supposed to clean rooms didn't from the previous people. The young. Man was very nice & handle the situation very professionally. Room on 3rd floorwas recently remodeled & was good. 1 & 2 floor trashed.

The place seemed sketchy, bathtub looked dirty, and under the bathroom sink there was used toliet paper

Property is currently under new management and you can see the upgrades they are making. Staff is very friendly and helpful. Breakfast was decent. Quick easy check in and check out process. Very Clean.

We looked at our room and we left. They had hangers holding the dresser upright so the drawers didn’t open. It didn’t work, because the drawers kept sliding out. The bed had seen better days. The entire property smelled like an ashtray, the pool was small and looked disgusting. We walked across the parking lot to the holiday inn express and got a room over there.