Holiday Inn Express & Suites Thomasville

Mama at the breakfast area was superb and everything was very clean and nice. See you soon,

Two of my hand towels had someone else's long black curly hair in them - gross. The shower and floors looked like they had not been cleaned at all from the prior guest. The prior guest's toiletries were still in the dirty shower. The shower also did not drain so I had to shower in my own dirty after and managed to get it draining a bit by showing a comb under the plug to keep it open. However, it was still a VERY slow drain and desperately needed some drano. Beds were comfortable and clean.

The only thing negative was the cleaning products or carpet fragrance was overpowering and gave me a horrible headache maybe not use such strong fragrances alot of people are sensitive to those.

We have stayed several times in the last few months and the facilities are always clean and comfortable. Breakfast is always yummy and the staff are very friendly and accomodating.

Nice staff. Bathroom ventilation and cleanliness need improvement. Comfortable bedding. Good free breakfast.

The only complaint I have is the power outage issue. I understand you can’t control the weather but have a generator so your guests will be comfortable

Coffee in lobby in evening was cold. Staff suggested I microwave it or make my own in my room. Cleaning staff did not restock coffee items from the day before.. was on first floor and internet was only 1 bar constantly in and out, that was very inconvenient as I was on a work trip and relied on that service.

Comfortable, quiet room. Very friendly and helpful staff, especially Marie at reception and the breakfast room staff.. Need a light in the room coffee alcove. Overall temperature in the hotel too low, as in all Holiday Inn Express hotels. Should not have to wear a jacket at breakfast to keep warm!!.

Nice location with very clean room and with comfortable bed. Would be helpful to have USB ports near bed and at desk. Room above us was very load with children and heavy walkers.