Courtyard Tyler

The building has multiple issues starting with the outside rooms shifting downward due to the foundation issues. Can see it in the hallway being higher than the rooms and the wallpaper pulling in corners showing significant drop in foundation. Could not turn on water in tub. Had to wait for maintenance to find the problem, go get part then fix it. This had to have been an ongoing issue and should have been fixed before the room was rented out. Could not reach the front desk from the room phone. The front desk phone seemed to be on "night mode" as it kept ringing and then going back to menu. Had to use cellphone and call main number to reach help for maintenance. Restaurant was out of bacon and other menu items but didn't notify anyone when ordering. Sausage substituted in burrito - but like two tiny pieces only. A couple of hashbrowns and eggs were all that were in the burrito. Side order of sausage was cold and asked to reheat. Came back and not reheated. Had to ask over and over for silverware and napkins. $33 for avocado toast (no egg) and a burrito with some potatoes in it and a cup of coffee - excessive, even for a hotel.

Place is nice, clean and staff are good. My sink in bathroom however leaks water all over the floor. I’m surprised the last person didn’t notify the staff. Outside the leak a very nice place.

My Husband and I stayed and enjoyed every minute of it. Great hotel, great staff and just a great choice if you need to be in the Tyler area.

The location was convenient, but the noise from the street was loud. Also, our room A/C sounded like an unlevel washing machine on spin cycle. Annoying until you could get to sleep.

Nice buffet breakfast clean beds friendly staff. The only downside was we were next to a large family and they constantly kept going through the door of their rooms. Which is actually not the hotel’s fault

Had to change room 3 times. The hotel stunk. The rooms stunk bad and the toilet overflowed. Then the next room the AC was so loud. The 3rd room was stinky AGAIN. Won’t be going back.

I absolutely loved everything! We chose a great day to stay as well. I enjoyed having the pool and hot tub to myself. I would definitely come back!

Had the worst stay. Card keys are not working and let me go up and down the stairs for 3 times with no assistance on my luggage. Clogged Bathroom. they let me transfer to another room. again Card not working and when I got in the new room it was VERY Dirty. Will never stay here again. and Highly DO NOT recommend.

Staff was very professional and helpful. Very clean and room was well kept. Breakfast was a 8.5/10. Would recommend this place again.