I don't know where to start describing this wonderful experience. It was 11.30 when we arrived in Avalon by ferry. Normal check-in time was 3 pm. But the wonderful Denish helped us a lot during the reservation. We had a great conversation with this lovely woman who is very approachable and friendly. She checked us in early and gave us the key to our room. We encountered a small problem when we got to our queen size room and went back down to Denish. I don't know how to praise her, but she immediately upgraded our room and gave us the suite where Charlie Chaplin stayed. And without charging any fee. My husband and I loved Denish very much. We didn't see her again afterward, but Sam helped us. He is also a very friendly and sweet person and helped us check out. We feel very lucky to stay in Charlie Chaplin's room and to stay in this clean beautiful room close to the ferry, the center, everything. I strongly recommend it. We were looking for the best hotel in terms of both price and performance, and we definitely found the hotel we wanted. We left the hotel and Avalon very happy. Thank you for everything Glenmore Plaza Hotel.
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