Sadly, this hotel has gone to waste. This hotel sits in a great location, and it is conveniently near everything. However, some of the staff I encountered at this hotel are not customer-centric. I experienced several issues with this hotel. There was scum on the bathroom floors, the furniture was super dirty with food stains, the bed sheets were filthy, the bed was hard/ uneven, carpet stains, the room smelled terrible, towels had stains, the room was very dusty, there’s broken furniture, missing light bulbs, paint stains everywhere, door peep holes covered with what I believe is paint, and the list can go on. After seeing all the issues during my stay, I decided to go to the front desk with pictures to show her (the full-figured Caucasian lady with silver hair) what I experienced. She seemed annoyed that I brought it to her attention but faked the funk and thanked me. I later came back before checking out and attempted to show her the travel guidebook that was in my room that had a note on it. The note read, “This was the worst motel stay ever,” or something similar (see photo). A previous guest left that note and the cleaning staff overlooked along with other areas in the room. While waiting to show the front desk this info, the hotel cleaning staff (skinnyvlady with dark brown hair)told me that the front desk lady was doing a room checks, so I decided to leave it at the front desk and call her later. I called and she accused me of writing it. Highly unprofessiona/ Rude!!!
Terjemah