Purple Orchid Resort & Spa

This was our second stay at The Purple Orchid and the experience was once again awesome. Beautiful property, friendly innkeepers, and wonderful staff. Two minute drive to the neighboring wineries. Centrally located to both The San Francisco Bay Area as well as Sacramento.

I was late to check-in around 9 PM but was warmly greeted and provided 5-star service. Even when inquiring about room bottle service after hours at nearly 10:15 PM (via concierge text). 10/10 would stay again in the nicest of rooms, like their Wilderness Suite with incredible jacuzzi tub for one.

Location is absolutely not safe and not recommended for people with disabilities. Or those traveling with service animals. The owners/workers are all over the place looking busy making for an uncomfortable environment. Owners/staff are intrusive and hardly gave us time to enjoy our peace in any of the “relaxing areas”. We had long Hairs in our food on both days. Pool was freezing and unusable. Extremely hard to get into and out of the pool/hot tub due to no stairs or disability chair.. Only 1 of the tiny hot tubs worked.

My wife and I just had the most amazing spa night away. The staff here was AMAZING. Every person on the grounds was fantastic and treated us like royalty. The spa services were well priced and truly refreshing.

Lovely staff, friendly and professional

Awesome service and beautiful location

My husband and I stayed there the weekend of April 14th and April 15th at the recommendation of a classmate, coming in for a High School Reunion, and wanting the peaceful relaxing a**osphere it boasts having. Driving the nine (9) hours from California, we were looking forward to possibly relaxing by the pool, since there was going to be warm weather. We came back from dinner Friday night to VERY LOUD music coming out of their event center, which our room was next to. The front desk clerk said, “Oh, they are practicing for their event Saturday. The event Saturday was AN EIGHT (8) HOUR CHRISTIAN MASS, with VERY, VERY loud music. Again, with our room next door, complaints sent to the front desk were ignored. We were told by the people at the front desk (Derek the owner and Edith, a Front Desk worker) and the people running the event: (a) it was our fault we booked that room, (b) they had as much right to be there as we did—and even more, (c) that they would move us to a [smaller] room away from the event for free {to basically shut us up}, (d) they would comp us 50% that night {to stop the complaining}, and (e) that perhaps this type of hotel wasn’t the place for us. Banging on the wall didn’t help—they even turned the music up. And the Purple Orchid just smirked, not caring about their guests’ happiness, just about this event, that’s after Derek LIED to my husband’s face, telling him he didn’t know there was going to be music. So, why didn’t you tell them to keep it down after we complained the first time? Yea, don’t bother staying here if you want your feeling taken into consideration.

We came upon the Purple Orchid while researching places to stay while in town for a birthday celebration/girls weekend; so glad we chose it! The property was beautiful and serene. The weather was just right for some pool-side relaxation . My companion utilized the spa services and was very pleased with her experience. I’ve see other reviews saying it’s far away from restaurants etc. but we found the location close enough (less than a 15 minute Lyft ride) but far enough away to have a well rounded experience. We will certainly return!

Friendly,Caring Staff!!! So peaceful!!