This is a 2 not a 4 star hotel. I had a very unpleasant experience at the resort. The room is not worth the money I paid which is over $200. It looked like a motel and not a hotel. Internet at my room didn't work, I had to go to the reception every day to remind them to do something about it. They didn't do anything. I had no hand soap in the room, I had to follow up 3 times! I had water on the floor from the AC, they didn't fix it. There is no designated area for smoking, so people smoke everywhere. It is disgusting! I couldn't relax at the beach or by the pool because of it and had to move all the time once someone started smoking. They asked not to hang towels on the balcony because they care about the hotel esthetics but they have no drying racks in the room or balcony. Where we supposed to hang them! They have free Internet in a public area, which doesn't work, and the sign says "do not use to make calls or watch videos." What a joke. The food is mediocre, they need variety and better quality bread. What a disappointment over all. I don't recommend the place.
Terjemah