Hampton Inn & Suites Providence/Smithfield

The hotel was very clean and staff were very welcoming and polite. I just wish the TVs had streaming services available such as Netflix.

Great size room and very clean. Everything in working order and even the beds were comfortable.

My husband & I were very happy with our stay amazing & friendly staff very clean …. Room was very clean & confortable breakfast was also very good & fresh Hampton Inn is so worth the stay & priced so affordable will definitely recommend & will be staying again soon 🤗🤗

Staff was very friendly accommodating and efficient!!!! We will stay again when in town to visit family. Loved the gymn and pool. Thank you Geronimo!!!

The hotel was very nice. The staff was so helpful and courteous. I would definitely recommend this hotel .

The stay was really nice and the rooms were really good quality so I was very satisfied

Our room was ready upon arrival and it was what we asked for. The only drawback was the other residents who were residing there with youth hockey teams who were a bit noisy with what sounded like running in the rooms and jumping on the beds until the late evening hours. Their chaperones did not supervise well.

Everything was great but WiFi does not connect to internet therefore I was unable to do my work while in the hotel

My wife and I are big fans of Hampton Inn. We're members of the "Hilton Honors" loyalty program. The problems with this particular hotel the lie with the staff. Our schedule of events kept us up very late and sleeping until noon or so. (6 nights) After night 1, I saw a housekeeping supervisor and said "I realize it's 1:00, so we don't need cleaning, but please give us some towels, tissues (there were 2 tissues in the box when we checked in), and toilet paper. (we had 1 roll at check-in) She agreed. When we returned that night, nothing had been provided. The person at the front desk apologized and gave us the items. Same time the next day (1:00 or so), we stopped at the desk as were were leaving for the day and said "Can someone at least provide fresh towels and take the used ones out? And it would be great if someone could clean the room a bit". We came back to the room that night to find that no one had been there. The front desk apologized and gave us fresh towels. No offer to remove the used ones. (or trash) Day 3: 12:45. Stopped at the desk and said: "Our room needs to be serviced". She replied without looking up as if I was bothering her: "Probably can't happen until tomorrow". I said "Tomorrow? It's not even 1:00". She said they'd try. We returned that night to find new towels. The old ones were still there. Bottom line: Our room was never cleaned for our entire stay. The trash was never removed. Nothing to blame but bad management.