Hotel berhampiran Sumber Indah Aquarium Toko di Nagoya

Very good location with wet market just next to the hotel and plenty of spa/massage nearby and walking distance to shopping malls (very near BCS mall and just 8-10 min walk to Grand Batam Mall). A2 food court is nearby too. Given its centralized location, grab to various places is fast and cheap. Definitely a plus for its location. Complimentary hotel breakfast is good thou some food is cold, they immediately heat up for you if you asked for it; there is eggs, porridge, lontong and prata station too. For the low price we paid for the room, no complaints. Family suite room is huge! For luxury spa/massage lovers, pls check out Amartha Spa & Massage located at the hotel - be pampered and you will love it! We are very happy with our stay. Will definitely book this hotel again.

Great location. We really loved the character of the hotel. Hotel is full of great art. Just a charming place. Took advantage of the downtown location to walk to dinner, check out a couple of malls and had great time shopping. The rooms were clean, very comfortable, and bed comfort cannot be beat. Service was Top Notch! The staffs were amazing. They went over and beyond to help make our stay enjoyable. A big thank you to Fenti, Sarah and Laura for making our stay a memorable one. Will definitely be back!

Highlight of the hotel is its buffet breakfast which has a great selection in a comfortable setting. The room is clean has everything needed, bed is comfortable. We stayed at 506, a smaller room that’s street facing. Size of the room is fine for an overnight stay. The main challenge we had is noise. Music from the street went past 11pm and the next morning before 6am there is another loud speaker with dance music outside - this went on to about 7.30am. Not sure if this is a regular event though. Location of the hotel has an interesting selection of food stalls/shops. The nearby Nagoya Hill mall isn’t very accessible on foot as roads aren’ designed for pedestrian and pavements have some missing covers for man hole (not fault of this hotel - just that it may be safer to by taxi).

Stay for 2 night in July..(Sat-Mon) with Breakfast Hotel lobby not So big but its long shape..Love the elevator located where hide from FO counter but direct to main access n Lobby. Cons -Even the location is in Nagoya,but its not in central nagoya where u cant find food or city walk easily.(its stil acceptable where u can use transport) -The sink in toilet room Number 8007 is almost clogged,the water from sink bowl dissappear slowly. - Omellete station during Breakfast on 11/7 very slow,I order the omelette 1st before enter the dining area(coz the omelette station is beside lift).After i take my food,wait very long for my omelette to ready.I finish all my breakfast already then the omelette is arrived.very spoils my morning. -Not a walking distance to attractions. Pros. -Good FO,F&B(except mention above),HK and concierge team.They all serve with smile n generous. -The attitude of staf is show how good is indonesia hospitality. -Even the pools not so big and the gym is small.But this is enough for you to relax n enjoy the facilities while see the view of nagoya town. -affordable price hotel room -delicious buffet spread(i really means it). -The lady in black suits (F&B incharge on 10&11/7 is really good.She really makesure all the food is top up and cust have enough food).But i forget her name. -Room is quite good and its concept suitable for couple due to the toilet is glass wall n using only white blinder.(we like it coz we r couple). -They using Presidential suite hotel collection mattress and its really good for me. -i like how simple the minibar and kettle design. -good lightning in room -nice view from room. -Good HK team in cleaning our room when we out to town. -I like when hotel using card scanner in lift to room level,its very secure n privacy. -Love the smells of the lobby n room -its sound proof quite good -And the Air conditioner its really good,well maintain and cools.(we in asean hv very hot temperatures,and good AC is must in hotel). Overall this hotel give u good level in privacy and comfortable stay.Even there is some space need to improve but not its still a good hotel with the good staff. TQ

Stayed between 12 - 14 Dec 2022. The hotel is about 5 mins walk away from Harbour Bay Ferry Terminal. There are 2 Circle K across the hotel and the stretch of seaside restaurants (Wey Wey, Alco) is about 2 mins away. Nearest supermarket, Go Go Supermart is located approximately 5 mins walk away from the hotel, located beside Swiss-Bell Hotel and underneath the defunct Harbour Bay Mall. Hotel's Front Desk is friendly and able to communicate in English. I was asked to consider upgrading my room at a special price (~S$9) as the room I booked was small. I agreed since the offer was much larger and came with a balcony. Regrettably, my room was only ready at about 3.30pm, 30mins after the check-in time at 3pm. My Room (207) is in a slightly run down condition with uneven floor tiles, cracks and paint peeling on the walls, water ponding at the toilet drain outlet next to the toilet bowl. The cleanliness is bad too with stains on the covers of the bed, pillows, blanket. The furniture surfaces in the room and balcony were dusty. Water pressure in the shower was adequate but the hot water only lasted for about 5 mins. Bath towels were unavailable during check in and only available at 4pm according to Housekeeping. I left for dinner at around 5pm and the towels weren't delivered yet. Thankfully, they were there when I came back. The view on my balcony was partially obstructed by the hotel's signboard as it is located directly above the hotel's arrival lobby. The corridor was dark most of the time with only lights at both ends. During my stay, I've only encountered the lights for the whole corridor switched around 7pm only on one evening. Breakfast is provided Sweet Corner Restaurant at Level 1 of the hotel between 7am to 11am. The food was simple with options of rice, noodles, porridge, white bread with condiments. Style of the staples and complimenting dishes varies daily. Eggs can be ordered from the staff. Choices available were Sunny Side Up, Soft Boiled, Omelette. The options for beverages were tea, coffee, and orange juice made from highly watered down concentrated syrup. I also have 2 of my lunches there; once while waiting for check-in and once before check-out. Staff were not eager to serve though but still gets your order right. Waiting time for my lunch to be served was about 10 mins. Located at Level 1 is also Alamanda Spa & Massage, which offers various types of massages and spa treatments. They have a beautiful section on the rooftop of the hotel but it could be only used for the higher tiered packages as I was always led to the rooms at Level 1 twice for my Tradition Full Body and Totok Wajah massages. Grab can pick up at the hotel. Please note that Grab are not able to pick up passengers at the Ferry Terminal and some Hotels and Shopping Malls. You might have to walk a distance away from these locations to board. Nagoya Hill Shopping Mall and Batam City Square Mall (BCM) have dedicated Grab Points at the Pintu Timur (East Entrance)

I don’t give 1/5 reviews. I am only triggered when the cleanliness and hygiene is an issue. This hotel gave me a room that I had to walk through a smoke reeked corridor. When I went into the room, I got a room that had so much wordless shakes than nods of approval. 1) Toilet was not clean. There was mold. 2) Room had to be “perfumed” with a packet of something hanging on the air con duct 3) ALL the towels in the room were stained. Asked for a new set and it was STILL stained 😳. 4) No shampoo as a 4 star hotel. 5) Recycled bed room slippers ( of which I am fine ) but it was stained with dubious stuff. 6) Room picture hangs precariously over my head. 7) The extra bed I paid extra for came without a bed frame and was placed on the floor. Housekeeping said it is like that 😵‍💫 Management has to do something. The poor housekeeping got a hard time from me 🙏🏻

Good! We had to change to this hotel since the one we booked before was horrible (L Hotel Entertainment). I have no regret book Zest, there's a bazaar right below the hotel, pub, indomart. It is actually not hard to get a cab (GoJek)

Checked into this hotel at abt 8 or 9pm, cos we could not stand the hotel we checked in earlier. Was so glad that we got a beautiful deluxe room for ourselves at this timing. The staff was very friendly and accommodating. The reception even accommodated my last minute request for a birthday surprise for my hubby at midnight. They were so nice!! They prepared a choco lava cake with a birthday candle and a Happy Birthday wish on the plate. And 2 staff were there singing a Happy Birthday song as well. Hubby was very much caught by surprise. The room was great - spacious with sofa and armchairs with nice looking furniture, the whole room is very clean with a nice cosy setting, bathroom amenities was great, and the king bed and pillows were so comfortable I had the best sleep in many months! The best sleep was definitely the highlight of my holiday this time round 🤭 Location is awesome as its so near to Nagoya Hill Mall, all we had to do was just go by the back way. Breakfast is nice and filling. I'm not really a picky water so being full is good for me. We had a great view from our room as well. It was such a pleasure and a redemption from the bad service we unfortunately had to receive from our earlier booking at another hotel. The rooms are really as nice as the photos they uploaded. Really made our day here at Grand I Hotel. Thank you to all the staff who have served us during our stay 28 to 30 Jan 2023 at Room 627. We are really grateful for a wonderful holiday and birthday experience here. We will definitely be back here when we come to Batam again. Keep up the good work!

I stayed with my husband in 3505 for 2 nights. This resort is Perfect for all sorts of travellers, business, solo couples or families! Decent breakfast spread starting as early as 6am so you can have a hearty meal before you go about your day. There’s a games room with pool tables, darts and foosball tables - fun for friends, families and couples. A huge swimming pool for both grown ups and kids, a tranquil spa and a kids room for the little ones. The room, although some have commented that it’s slightly dated, it is very well maintained! Plenty of TV channels, room size was spacious and everything was functioning well. Not to mention it was very clean as well and bright with a lot of natural light. We were upgraded to the suite, with a nice view of the pool. There hotel grounds were always clean. We came across landscaping staff keeping their plants tidy. There wasn’t a single fallen leaf in the pool! Sunbeds were kept dry and clean for guests. All the staff of Holiday Inn Resort Batam have certainly made us smile with their friendly service, namely Dinda, Ocha, Raya and Angga (I hope I spelled their names right.) I didn’t manage to get the names of the staff at the restaurant during breakfast hours but I hope the management will also extend my praises to them after seeing this post. The chefs, the live station cooks and all the service staff greeted us whenever they see us. They promptly cleared plates and offered freshly brewed coffee (the caramel latte was good!). Also kudos to housekeeping for keeping our rooms fresh. Location was slightly outside the city area but we had no problems getting anywhere with Grab. Also - the welcome cookies were yummy! :)

I went there with low expectations because of the reviews on tripadvisor. But I think the hotel is pretty good overall. Yes, the hotel is a little old, and the linens may have a tiny stain, but i was pleasantly surprised that their twin bed is actually a queen size bed and a single bed. Their rooms are also furnished with mostly wooden furnitures. One more thing i really like is the aircon, its very strong and very cold. We wrapped ourselves in the blanket like a burrito. Maybe one small thing to note is that although there are “no smoking” signs in the lifts, there are still travellers that openly smoke in there. But other than that, i think the hotel is okay overall. It is also pretty secure, because you need to scan the room card before selecting the level you want to go to. Theres also Macdonalds nearby, just need to cross the road.